GS4 · UPSC Mains
As a Quality Control Officer at the India unit of a multinational corporation (MNC), you uncover a serious ethical issue—products sold in India are of inferior quality compared to those in developed countries, potentially compromising consumer safety. When you escalate the issue to the Head of Quality Control, he dismisses your concerns, justifying the discrepancy by stating that different markets follow different standards. He further warns that exposing the issue could lead to job losses, possible closure of the India unit, and your own termination. You now face a personal and professional dilemma. On one hand, your father is critically ill, and as the sole earning member, losing your job could jeopardize his treatment. On the other hand, staying silent would mean compromising professional integrity and endangering consumer safety. (a) What are the ethical issues involved in the above case? (b) What are the options available to the Quality Control Officer to address this issue? (c) What responsibilities do corporations have towards consumers in different markets?
GS4 · Case studies on the above issues GS4 · Aptitude & foundational values for civil service — integrity, impartiality, non-partisanship, objectivity, dedication, empathy, tolerance & compassion
| Topper | Rank | Source | Copy |
|---|---|---|---|
| Devyanshi Kaura | — | Vision | p.44 |
| Animesh Jain | — | Vision | p.43 |
| Akshit Bhardwaj | — | Vision | p.44 |