GS4 · UPSC Mains
What does the term “quality” mean in service delivery? What are the components of service quality and indicate ways and means for ensuring total quality in terms of efficiency, economy and effectiveness? (150 words,
| Topper | Rank | Source | Copy |
|---|---|---|---|
| Ashutosh Mishra | — | NextIAS | p.8 |
| Priyanshu Mishra | — | NextIAS | p.8 |
| Rahul Shekhar | — | NextIAS | p.8 |
| Sahil | — | NextIAS | p.8 |
| Sanchit Sharma | — | NextIAS | p.7 |
| Sidaq Singh | — | NextIAS | p.8 |
| Rishabh Sharma | — | NextIAS | p.7 |
| Banoth Laxmi Rachana | — | NextIAS | p.7 |
| Deeksha Chourasiya | — | NextIAS | p.10 |