GS4 · UPSC Mains
You are the Chief of District Transport department, who issues registrations for motor vehicles. The office is plagued with corruption, delays and arbitrariness. Some of the citizens complained that the absence of citizen charter in the office is the reason for all the other issues. You have decided to draw a citizen charter for the office. Your seniors and subordinates are also ready to support you in this regard with capacities, facilities etc. a. Draw out a citizen charter for your organization and list out its merits. b. What are the difficulties you think could occur in implementing the charter?
| Topper | Rank | Source | Copy |
|---|---|---|---|
| Pratyush Pandey | — | Forumias | p.45 |
| Yashini Nagarajan | — | Forumias | p.4 |