GS1 · UPSC Mains
Even years after its introduction, the ability of Citizen's Charters in improving the efficiency of public services and making governments more accountable, is found wanting in many areas. In context of this statement, mention the various lacunae in the formulation and implementation of citizen's charters in India and suggest how they can be addressed in light of the Sevottam model. (150 words)
| Topper | Rank | Source | Copy |
|---|---|---|---|
| Nidhi Gupta | — | VisionIAS | p.3 |
| Pavan Agarwal | — | VisionIAS | p.3 |
| Abhijit Shukla | — | VisionIAS | p.3 |
| Ananya Das | — | VisionIAS | p.3 |
| Suharsha Bhagat | — | VisionIAS | p.3 |
| Arvind Singh | — | VisionIAS | p.3 |